How an eyewear retailer opened stores in 69 cities across 10 states on time, with trainers found, trained and quality-checked in every location.
A large retail company selling eyeware including reading glasses, speciality spectacles and frames wanted to expand into 69 cities in India, in 10 states. The requirement was to find trainers who would be able to train their staff on soft skills, and provide them with product knowledge.
OnTrac worked with the client to help them identify the right trainers in every location. Further, OnTrac personnel were trained as master trainers, and they inturn trained the local trainers in each location. Lastly, the training delivery was tracked and monitored to ensure quality. Overall, the client was very happy because OnTrac enabled them to open stores on time in all of these locations.
