Decision Making Skills
Creating and Execution Culture
Problem Solving Skills
Planning and Prioritization
Customer Relationship Mgmt
Preparing for Client Reviews
Customer Service Skills (Contact Center)
Customer Service Skills (Physical Interactions)
Voice and Accent Training (Contact Center)
Handling Customer Complaints
DiSC Conflict Management
DiSC Team Management
DiSC Profile and Interpretation
MBTI Based Programs
The Program on Meaningful Conversations has taken the industry by storm. The program is unique as it is filled with role plays, that help team leaders practice and understand how to have result oriented conversations with their team members. Click below for more details.
Experience: Depending upon the audience, we deploy facilitators with the right amount of industry experience. E.g, if the target audience is senior management, then the facilitator should have directly or indirectly managed such an audience, or, should have familiarity with their industry.
Expertise: Industry experience overlaid with training expertise is a potent combination that we look for. All our facilitators have expertise in areas such as classroom training, content development, assessments, instructional design etc. We believe that experience does not necessarily create expertise and therefore, we deliberately look for this quality.Track Record: Apart from experience and expertise, we also look for the facilitator’s track record. We ensure that our facilitators have a meticulous track record of their training programs.
Phone (Philippines): +63 906 200 2880
43/23, 2nd Cross, Promenade Road,
Frazer Town, Bangalore - 560005,