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BEHAVIOURALS

Behavioural Programs: OnTrac conducts several customizable behavioural programs which cater to all levels in an organization. Programs span across 4 areas i.e. (a) Leadership and People Development (b) Professional Skills (c) Customer Management  and (d) Inscape DiSC

LEADERSHIP AND PEOPLE DEVELOPMENT SERIES

Situational Leadership
Executive Presence
Coaching
Feedback Skills
People Development
Negotiation Skills
Conflict Management
Change Management
Motivational Skills
Performance Appraisals
Delegation
Launchpad 

PROFESSIONAL DEVELOPMENT SERIES

Decision Making Skills
Creating and Execution Culture
Problem Solving Skills
Presentation Skills
Planning and Prioritization
E-Communication
Basic/Advanced Excel
Facilitation Skills
Analytical Skills
Stress Management

CUSTOMER MANAGEMENT SERIES

Client Centricity
Customer Relationship Mgmt
Preparing for Client Reviews
Customer Service Skills (Contact Center)
Customer Service Skills (Physical Interactions)
Voice and Accent Training (Contact Center)
Handling Customer Complaints

INSCAPE
DISC SERIES

DiSC Communication
DiSC Conflict Management
DiSC Team Management
DiSC Profile and Interpretation
DiSC Sales 

OnTrac Trainings

FACILITATORS

Experience: Depending upon the audience, we deploy facilitators with the right amount of industry experience. E.g, if the target audience is senior management, then the facilitator should have directly or indirectly managed such an audience, or, should have familiarity with their industry.

Expertise: Industry experience overlaid with training expertise is a potent combination that we look for. All our facilitators have expertise in areas such as classroom training, content development, assessments, instructional design etc. We believe that experience does not necessarily create expertise and therefore, we deliberately look for this quality.

Track Record: Apart from experience and expertise, we also look for the facilitator’s track record. We ensure that our facilitators have a meticulous track record of their training programs. 


CONTACTS (India) 

Phone (India): +91 80 41261274

Email: info@IAmOnTrac.com 

CONTACTS (Philippines)

Phone (Philippines): +63 906 200 2880
Email: vinay.kumar@IAmOnTrac.com 


ADDRESS
43/23, 2nd Cross, Promenade Road,
Frazer Town, Bangalore - 560005,
India

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